1. How to buy furniture online at mebline.pl
You can place your order directly on our website. Simply add a product to your cart, select your preferred delivery and payment method, and confirm your purchase. After placing the order, you will receive an email with confirmation and your order number. No later than two days before the scheduled delivery, we will contact you with information about date and approximate time of delivery.
2. Do I need an account to buy furniture online?
No, you can make a purchase without registration. However, creating an account offers additional benefits: faster checkout in the future, access to your order history, and exclusive discounts for regular customers.
3. What payment methods are available?
We offer fast and secure online payments, traditional bank transfers, and payment on delivery (by cash or card). All payments are fully encrypted.
4. Can I buy furniture on finance?
Yes, we offer convenient finance plans. Detailed information and a finance calculator are available after adding a product to your cart.
5. How long does delivery take?
Delivery time depend on the type of product. Most ready-to-ship furniture is delivered within 5 to 21 working days. Made-to-order items may require a longer processing time – this information is always provided on each product page.
6. Can I change or cancel my order?
Yes, you can change or cancel your order as long as it hasn’t been processed yet. In this case, please contact our Customer Service immediately:
Phone: +353-899-758-227
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
7. Can I order furniture in a different color or size?
Yes, many of our furniture pieces can be customized — you can choose the color, fabric, or configuration. All available options are displayed on each product page. If you have any questions, our team will be happy to help you choose the perfect option.
8. How is furniture delivery handled?
Deliveries are carried out using our own transport service. We inform you of the exact delivery date in advance. All products are securely packaged to ensure they arrive in perfect condition.
9. Does the delivery team bring the furniture inside?
Standard delivery includes transport to the provided address. If you need in-home delivery service, please select this option when placing your order.
10. What should I do if my furniture arrives damaged?
Please inspect your shipment upon delivery. If you notice any damage, contact us via the form available at www.complaints.furnitop.ie.
11. How can I file a complaint about furniture purchased online?
You can file a complaint using the form available at www.complaints.furnitop.ie, attaching photos of the damage and your order number. Each case is reviewed individually, and our goal is to resolve issues quickly and satisfactorily.
12. What is the warranty period?
All products from our store comes with a minimum 24-month warranty.
13. Can I return furniture purchased online?
Consumers have the right to return goods within 50 days of the delivery. The product must be unused in perfect condition and in its original packaging. Before returning an item, please contact us by email to receive detailed return instructions.
14. Can I order furniture with assembly service?
We are sorry, but we do not offer assembly or installation services. Each purchased item comes with a clear and easy-to-follow instruction manual to help you assemble your furniture yourself.
15. How can I contact furnitop.ie?
We’re always here to help and advise you.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +353-899-758-227
Opening hours: Monday–Friday: 8:00–16:00, Saturday: 8:00–12:00
You can also use our online chat.
16. Do you offer discounts or promotions on furniture?
Yes! We regularly run promotions, sales, and special offers. We recommend subscribing to our newsletter so you never miss the best deals and receive exclusive discounts for subscribers.
